Unclaimed Baggage - Scottsboro, Alabama

Brian D.

So, I think I first saw anything about this place while watching CBS Sunday Morning. I was pretty captivated by it and decided I had to go someday. It is pretty interesting especially all the history they have posted behind it. I felt the prices were pretty high. I feel stuff would fly off the shelves if they reduced their prices. It was definitely worth stopping at and checking out at least once.

Crystal C.

Well organized luggage, clothing, accessories, electronics, jewelry, small selection of Halloween costumes, household odds and ends, all with varying prices. Plan on spending a couple hours minimum. There’s a small cafe and a museum with some very interesting finds.

Katie M.

Really unimpressed. Purchased online and the number of “excellent” and “good” condition items I received that arrived with stains, snags, spent or twisted elastics, holes, or significant wash wear is absolutely unacceptable—especially for the high price point. I’m picky about condition, which is why I trusted this company in the first place.

I returned a portion of the order that I could tell was a lost cause but chose to keep some of the items that arrived not as described hoping I would be able to stain treat them. That was a poor decision on my part. Going through the items again and there are more stains I didn’t even see on the first pass, which is what has prompted me to write this review. Not so much as an apology from the company when I reached out about the issues originally, which would have gone a long way. Instead I just feel sad and extremely disappointed in the waste of money and will not be shopping here again.

Highly recommend more thorough training for people inspecting condition of items and responses to emails that don’t feel completely cold and sterile. Really cool concept, terrible execution. I thoroughly enjoy spending my money on secondhand products but will be finding other places to shop after such a negative experience.

Brad W.

The store is very well laid out and has an unbelievable amount of clothing in men's and women's as well as children's sizes from luggage that was lost or unclaimed at airports around this country, there is also some jewelry and lots of electronics such as cell phones and noise canceling headsets. If you like previously owned clothing at some markdown prices this is the place for you

Cora W.

Very interesting experience. There are 2 buildings - 1 is their "bargain basement." The place is huge and has almost everything you could want. Fun to check out whether you buy something or not.

Casey P.

My favorite part was the tiny Museum that they have been left unclaimed. From a store perspective we went on a Thursday evening and it was so busy. I definitely recommend going on a weekday during the day so you don't have to deal with crowds. The crowd made it to where I didn't enjoy it. A lot of the clothes were really cool and the jewelry too, but you have to go when there isn't a crowd to be able to actually look through.

Nikki A.

We had so much fun at this store. We stopped in for a quick shopping visit but ended up spending a couple of hours there. They had so much to look at and the prices were pretty good. Everyone was nice that worked there also.

Roberta P.

I heard about this place on TV somewhere years back and finally was able to visit. I went on a Monday so it wasn't busy at all. It's a cute concept of selling the unclaimed baggage from all over the place from bus, train, and plane travel. Plus unclaimed cargo and I believe closeouts and liquidations from various stores like Old Navy and TJMaxx type stores. Lots of clothes for men, women and children. Ton of jewelry and headphones beyond belief. Luggage and purses. Plus a whole section of books.  I personally didn't find anything to purchase but enjoyed browsing. Took advantage of the photo ops and liked the various displays of unique items they've acquired along the way and the museum is cool to see.  I also walked across the parking lot to their Bargain Basement which is 3 levels of discounted items. First floor women's; mostly clothing, then  a ramp down takes you to the men's section and onto a room with shoes and socks, through there you reach miscellaneous items a bit of hodge podge of items, travel mugs, more headphones, travel pillows, and a bunch of stuff that reminds me of Big Lots.  This is also where you'll find the fitting rooms. If nothing else, it's worth a stop if you're in the area or driving close by to just stretch your legs and look around at all the fun things. It's a pretty neat place.