Under the Big Top Toy Shop - Seaside, Oregon

Address: 300 Broadway St UNIT 12, Seaside, OR 97138.
Phone: 5037388319.
Website: seasidecarouselmall.com
Specialties: Toy store.
Other points of interest: Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 78 reviews on Google My Business.
Average opinion: 2.7/5.

📌 Location of Under the Big Top Toy Shop

Under the Big Top Toy Shop 300 Broadway St UNIT 12, Seaside, OR 97138

⏰ Open Hours of Under the Big Top Toy Shop

  • Monday: 10 AM–5:30 PM
  • Tuesday: 10 AM–5:30 PM
  • Wednesday: 10 AM–5:30 PM
  • Thursday: 10 AM–5:30 PM
  • Friday: 10 AM–5:30 PM
  • Saturday: 10 AM–5:30 PM
  • Sunday: 10 AM–5:30 PM

Under the Big Top Toy Shop: A Detailed Overview

Under the Big Top Toy Shop is a dedicated toy store located within the Seaside Carousel Mall, offering a delightful selection for children of all ages. Situated at 300 Broadway St UNIT 12, Seaside, OR 97138, the shop provides a convenient and accessible shopping experience for families visiting the beautiful coastal town of Seaside. Prospective customers can easily reach the store by dialing 503-738-8319 or visiting their website at seasidecarouselmall.com. The shop’s location within the Seaside Carousel Mall contributes to its visibility and ease of access, making it a popular destination for families.

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Key Features and Services

Under the Big Top Toy Shop prides itself on offering a curated selection of toys, catering to diverse interests and developmental stages. While the specifics of their inventory fluctuate seasonally and with current trends, they generally stock a wide range of items, including plush toys, action figures, board games, puzzles, arts and crafts supplies, and educational toys. The store’s commitment to providing a positive shopping experience is evident in their various amenities. They accept a multitude of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring convenience for all customers. Furthermore, they offer delivery services and, notably, same-day delivery options, catering to busy schedules. The store also maintains wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility for all visitors. The layout encourages a quick visit, allowing shoppers to efficiently find what they need.

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Location and Accessibility

The store’s address is 300 Broadway St UNIT 12, Seaside, OR 97138. Its placement within the Seaside Carousel Mall provides a central location within the town, easily discoverable and accessible from various points within Seaside and surrounding areas. The mall itself offers ample parking and pedestrian access, further enhancing the convenience of visiting Under the Big Top Toy Shop. The store’s physical layout is designed to be navigable, facilitating a pleasant and efficient shopping experience for customers of all ages and abilities. The strategic location allows for easy access and a welcoming environment.

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Customer Feedback and Reputation

Under the Big Top Toy Shop currently boasts 78 reviews on Google My Business, offering a valuable insight into customer experiences. The average opinion stands at 2.7/5, suggesting a need for improvement in certain areas. While many customers appreciate the store's selection and the convenience of its services, some have expressed concerns regarding the customer service provided at the cash register. Specifically, some reviewers have noted a feeling of being observed and perhaps not as warmly welcomed by the staff member handling transactions. This feedback highlights the importance of staff training and fostering a more welcoming atmosphere. The store’s overall reputation appears to be a mixed bag, with significant potential for improvement through focused attention to customer service and staff engagement.

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Additional Information

To summarize, Under the Big Top Toy Shop is a toy store located within the Seaside Carousel Mall, offering a range of toys and convenient services such as delivery and wheelchair accessibility. While the average customer rating is currently 2.7/5, the store’s commitment to accessibility and convenience, coupled with a strong location, positions it for future growth and improvement. The store’s online presence, through its website, provides further details about their offerings and services. The staff’s interaction with customers, particularly at the point of sale, warrants attention to ensure a consistently positive shopping experience for all visitors. Customers are encouraged to utilize the credit cards, debit cards, and NFC mobile payments options for ease of payment.

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Feature Details
Location 300 Broadway St UNIT 12, Seaside, OR 97138
Phone 503-738-8319
Website
Services Delivery, Same-day delivery, Wheelchair accessible

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Ultimately, Under the Big Top Toy Shop represents a valuable resource for families seeking a diverse selection of toys and a convenient shopping experience in Seaside, Oregon.

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"Toy Store",
"Seaside",
"Oregon",
"Toys",
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"Carousel Mall"
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"quality_score": 8,
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👍 Reviews of Under the Big Top Toy Shop

Under the Big Top Toy Shop - Seaside, Oregon
Iryna F.
5/5

Store clean and kids love coming here every time we’re at Seaside. HOWEVER the guy at the cash register was not welcoming and was watching us whole time and making us uncomfortable

Under the Big Top Toy Shop - Seaside, Oregon
Tony H.
2/5

Hey, listen. I went to the Big Top Toy Shop, and you won’t believe it—they’ve hiked up the prices like crazy! Just because it’s in a touristy area, they think they can charge more. But guess what? You can find the exact same toys at any other store for much cheaper. And let me tell you, the customer service there wasn’t exactly friendly. It felt like they were suspicious of everyone, probably because they get a lot of shoplifters or something. They kept a close eye on customers as they browsed the store. It was a bit annoying, to be honest.

Under the Big Top Toy Shop - Seaside, Oregon
BrenE P.
1/5

First day we went in, the guy working the front told a lady not to let her daughter read the books & play with the toys. The little girl was very gentle so I thought it was odd but assumed they must have been loitering awhile. I saw some things I figured I'd compare to online cause they seemed expensive so we just bought a bucket and pail then left that day. Here it is 4 days later and after seeing the items were only $5 more each than online I figured I'd rather support a small business so we went back today before leaving town. My 2yr. old gently pulled an item from the bottom shelf that is a push, pull, switch to pop open a cute animal and made of hardy plastic as it's intended for her age group. I had grabbed a Mrs Potato head and about to grab the other items ($60 worth of toys) when the same guy came over and told me not to let her play with the toys. Literally, she tested out 1 toy, gently and as intended, before he told us not to touch things. Fine, I won't see if she likes any additional toys that I'd pay more for in this store than I could find elsewhere since they obviously are not family/kid-friendly people. Wrong kind of business to be in of you want to simply make a profit... A toy store, especially in a tourist town, can only be as successful as the level of care they show their tiny patrons and family. People pay the extra money to have a good experience & good memories, but since they're keen not to allow kids to be excited and GENTLY test out toys, I'll buy those items through Amazon for less overall. FYI, the items I looked up on Amazon are: Telly Jr. For $25(vs $30)
Honeybee tree by game zone for $19.99(vs $25) Mrs Potato Head $8(vs $15).

Under the Big Top Toy Shop - Seaside, Oregon
True S. &. S.
1/5

Terrible place, lady followed us around, bad vibes. Not stroller friendly, she was angry and was yelling at customers. Don’t waste your time here go across the street to Tis the season shop, much better service!

Under the Big Top Toy Shop - Seaside, Oregon
Morai B.
5/5

So cute and adorable toys store. Popular place in seaside.

Under the Big Top Toy Shop - Seaside, Oregon
Kamelia W.
1/5

Sounds like I’m not the first to to experience this given the other comments. But this was the world’s most unfriendly toy store. At first I was followed around by a worker and then another one came and asked us not to play with the toys Guess it’s a museum of toys and not a toy store. Anyways I had a wagon with my kids and stuff in there and we were putting the items we wanted to by there too. I was approached by a 3rd worker with a basket when I clearly didn’t have the hands to carry one and push our wagon and so she took the things I was going to but to “hold it at the register”. You could tell she thought I was stealing. Meanwhile I was still being followed around by the first worker. She actually never left my side. It was ridiculous. We left without purchasing anything and we will never go there again. Never felt more uncomfortable.

Under the Big Top Toy Shop - Seaside, Oregon
Kristi E. (. T.
1/5

If I could give this a zero stars I would. Worst customer service I’ve ever received in a store. EVER. This guy behind the counter couldn’t even interact in a normal way whatsoever. I want to tell him, if you can’t handle the public in a respectful manner then don’t operate a tourist shop in a tourist town. Very unkind, assumes the worst in every potential customer, rude to kids, rude to adults, and just overall completely unprofessional. Literally yelled at customers in the store.

Under the Big Top Toy Shop - Seaside, Oregon
Mykelle W.
1/5

Seriously? I bought my son a stuffed animal, as he was walking out of the store with it this older worker accused us of shoplifting. Always ask for the receipt, I’m sure glad I did.
Would give 0 stars if I could
There are better toy stores in the area to take your kids to.

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