Vince - Scottsdale, AZ

Address: 15257, 105 N Scottsdale Rd F1, Scottsdale, AZ 85254.
Phone: 08969161.
Website: vince.com.
Specialties: Clothing store.
Other points of interest: Curbside pickup, Delivery, In-store pickup, In-store shopping, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 13 reviews on Google My Business.
Average opinion: 3.7/5.

Location of Vince

08969161

Vince is a clothing store located at Address: 15257, 105 N Scottsdale Rd F1, Scottsdale, AZ 85254. You can contact them at Phone: 08969161. For more information, you can also visit their website at Website: vince.com.

At Vince, you can find a wide range of clothing options. They specialize in Specialties: Clothing store. Whether you're looking for something specific or just browsing for new additions to your wardrobe, Vince has got you covered.

One of the standout features of Vince is their commitment to providing convenient shopping options. They offer Curbside pickup, Delivery, In-store pickup, In-store shopping, Same-day delivery, making it easy for customers to get what they need in a way that works best for them. Additionally, Vince is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it an inclusive and welcoming space for all customers.

If you're in a hurry, Vince is the perfect place for a Quick visit. They accept various forms of payment, including Credit cards, Debit cards, NFC mobile payments, so you can make your purchase quickly and easily.

Overall, Vince has received positive feedback from customers, with a Average opinion: 3.7/5 based on 13 reviews on Google My Business. This is a testament to their commitment to providing high-quality clothing and excellent customer service.

Reviews of Vince

G G G

5/5

If you need any help with your wardrobe please visit Vince @scottsdalequarter You will never go wrong with @vince their fashion clothes for women and men are just simple/unique with a touch of elegance and classic style!!
#fashionlover ?
#vince ?
#classicstyle ?
#scottsdalequarter?
2022

Shea Stagner

5/5

I am writing to share my experiences and thoughts regarding Larissa. In all my interactions with her during my visits to Vince, I have been consistently impressed by her extraordinary abilities and dedication to her job. She takes time to actively listen to customer needs, answer questions, and give honest opinions and recommendations. I want to express my gratitude for her outstanding customer service, which to me is the backbone of a successful retail business. Thanks, Larissa!

G G

1/5

UPDATE: January 2024

Had high hopes that the service in this Vince store would have improved….OOPS they did it again!
Popped in to make a purchase thinking surely that the service had been addressed & the 'not so friendly' atmosphere in this store would have changed.

I looked through the store, found the items that interested me (totaling $700+), took about 10 minutes. Not one but two saleswomen hovered around the cash wrap didn’t bother to acknowledge that I was in the store nor made any effort to engage. In all good conscience I just couldn't spend money in this store with this lack of service. I will admit that the two saleswomen were not talking to one another either.

Before leaving a couple walked in & they weren’t greeted, no shock there.
I left, no purchase. Just can’t support a store where the staff can’t make an effort.

Guess I can count on substandard service, no wait....no service from the Vince store in Kierland Commons shopping center in Scottsdale, Az.

Guess I'll keep shopping the website & other Vince stores when traveling.
Hope springs eternal, I’ll give them another year!
Maybe someday management will train staff that promote the 'customer experience'. I guess that I am asking too much. Too bad!

I did read updated feedback. It appears the (other) feedback is being written to enhance the impression of this Vince store. One only has to enter the threshold of the store to know that they are not customer friendly.

In previous years:

Worst customer service I've seen ever!
Will never shop the Vince Scottsdale store.

In the Vince store (Scottsdale, Az) customer service is nonexistent.
The regional manager is a prince (who addressed the issue immediately & responsibly), online customer service is wonderful.

Simply put the damage is done.

With the exception of online purchases or when traveling I will visit other Vince retail stores & outlets to make purchases.

I see additional feedback by other customer’s that management in this store has not modified their behavior.

The CEO & Board of Directors would be taken back if they understood the audacious management style that is allowed to operate in this store.

Nicole Lauren Stagner

5/5

I recently had the pleasure of shopping at Vince in Scottsdale Quarter, and I must say that my experience was nothing short of exceptional, thanks to Larissa, the incredibly knowledgeable and friendly sales associate!!

Honest Only Girl

1/5

After spending thousands of dollars in this store and with the manager only, I was completely ignored the last time I came into the store by the manager. She lost another large sale, and I will not be returning. I will send corporate a letter about the lack of customer service and training their manager has received at that location. Very disappointing

TheRealDoris

3/5

They must be doing well - they don't even need to answer the phone anymore. I'd prefer to give the sale to the local store but oh well, guess I'll order on-line.

Jon Neace

4/5

If it wasn't so expensive I'd own more

Wendi R

1/5

You cant do returns there