Xfinity Store by Comcast - Leesburg, Florida

Xfinity Store by Comcast: Una Visita Agradable a Leesburg, FL

La Xfinity Store by Comcast se encuentra ubicada en la dirección 8130 County Rd 44 Leg A, Leesburg, FL 34788, Estados Unidos, y puede ser alcanzada a través del teléfono 800-266-2278 o visitando su página web en xfinity.com.

Características y Especialidades

La Xfinity Store by Comcast ofrece una variedad de servicios, incluyendo:

• Internet service provider
• Burglar alarm store
• Business to business service
• Cable company
• Security system supplier
• Telephone company

Además, esta tienda ofrece servicios en línea, un estacionamiento accesible para sillas de ruedas y una entrada accesible para sillas de ruedas.

Otras Informaciones de Interés

Algunos puntos de interés adicionales en la zona incluyen:

• On-site services
• Wheelchair-accessible car park
• Wheelchair-accessible entrance

Opiniones y Evaluaciones

La Xfinity Store by Comcast ha recibido 974 opiniones en Google My Business, con una media de opinión de 3.1/5. Las opiniones de los clientes sugieren que el personal es amable y profesional, aunque a veces puede haber retrasos en la resolución de problemas. Sin embargo, la mayoría de los clientes están satisfechos con su experiencia en la tienda y recomiendan visitarla.

Recomendación Final

Si estás buscando servicios de internet, seguridad o telecomunicaciones en Leesburg, FL, la Xfinity Store by Comcast es una excelente opción. Con su ubicación conveniente y amplia variedad de servicios, es probable que encuentres lo que necesitas en esta tienda. Además, la buena reputación de la tienda y las opiniones positivas de los clientes sugieren que es un lugar donde puedes confiar. Visítala a través de su página web y contacta con ellos para obtener más información

👍 Reviews of Xfinity Store by Comcast

Sharon A.

4/5

I found this store to be a very pleasant experience! Did my problem get solved immediately, no, but all who helped were pleasant to work with and eager to reach out to obtain answers to solve my issue. I will say that after 3 trips in one day my anxiety was high but each time an agent helped to lower my stress by their professionalism. I was ready to jump ship but they didn’t give up. When someone does bad it should be addressed but when things go right we need to let it be known! Kudos to a great Store manager, assistant store manager and associate.

Amy W.

5/5

A little slow moving so prepare but the employees spend quality time addressing your needs once connected. I think by a appointment is faster. I was satisfied with the end result.

Donna S.

5/5

This review is for KRISTEENA H.
I was having trouble with my service on February 3rd, 2025 and after spending hours being switched around to a "remote" helper (which didn't work) and trying to speak with a "live" person, I eventually had to go to the Service Center in Leesburg, FL. to get my issues resolved. I was frustrated that I had to drive that far from home and then to see the amount of people waiting to be served. My turn to speak to a Retail Sales Consultant, brought me to the desk of KRISTEENA H. I told her what my issues were and how I felt of having to drive that far to this store. She remained calm and listened to my concerns. The more time that passed as I sat at her desk, I realized that his lady truly cared and was totally there to resolved my issues... which she did. I had to take the time to write a review for the impeccable customer service that she gave to me. Xfinity -Comcast needs to realize the gem of an associate that they have in Miss Kristeena H. Her name tag should be changed to read "Outstanding Customer Service Representative."
Thank you Miss Kristeena H. for turning my frown to a smile before leaving your store. I so appreciate you.

Alyssa B.

5/5

After 4 day of dealing with tech support over the phone (and not understanding half of what they are saying)to get my husbands phone to work, I went into the store and Justice handled everything for us with no problem. She went above and beyond to help us and make sure everything went smoothly. Justice had a lot of patience and was very sweet. Thank you all again so much for all of your help!!!! : )

Laura G. M.

5/5

Karen was wonderful. Helpful, patient, knowledgeable and pleasant. The wait was long but on our turn we were given her undivided attention and not up-sold.

andy

1/5

Today, I went to exchange my balky remote control. I was informed by staff here that they don’t have spare remote controls. In order to get a new remote I have to bring my cable box in and the new box will have a remote. This is absurd beyond belief. Why doesn’t Xfinity have spare remotes on hand? I’ve had cable for the past forty years with different cable companies. I’ve never had a problem exchanging a faulty remote before now. Once my blood pressure drops back down to normal I have to think about whether or not I’m actually going to disconnect my box and drag it in to Xfinity in order to get a new remote! Maybe I’ll wake up and realize it was just a bad dream. Another disappointed Xfinity customer signing off.

Gracey M.

2/5

Considering this location serves pretty much all of central florida and I had to drive a freaking hour to return my modem, stopping everyone at the door to stand in the heat while the entire store is empty with A/C is crazy, walk everyone inside. Also, just to return modems there's another line and instead of just announcing that all modem returns should go to that line they let you stand there until it's your turn to be told to go to the other line. It's just operationally stupid

Daniel W.

1/5

Impossible to call Leesburg store directly. Tel is for general customer service. Byzantine. Difficult to connect to a live person. Asked for a credit for my mother who left for a nursing home, but they continued auto pay for a year until I began monitoring my mother's checking account. After an hour on the phone, she at billing told me they don't make refunds, which is not what the people in the store told me. The customer service people don't know what the policies are on this issue, which ended up wasting my time. I asked, what if someone dies, do you keep charging even if the bank account is closed? Yes they do.